Our customer support team will get back to you as fast as possible during working hours (CET).
Send us an email at email@example.com and we'll get back to you as soon as possible during our working hours. If you experience any issues with the bike or app, it's best to email us at firstname.lastname@example.org.
Tel Service： Monday to Friday from 9h to 17h (UTC+1)
E-mail/ What's App Service: Monday to Friday from 8h to 13h (UTC+1)